The first payout usually waits for verification. For 9 casinos open to Australian players we quote the documents the general terms name and any hold attached to it, pulled on the dates shown.
The identity documents each operator's terms name
LuckyOnes (documents pulled 6 September 2026):
Proof of Address: if this is not already shown on your Identity, we require a separate document such as a Utility Bill or Bank Statement dated within the last 3 months and showing your full name and address.
Among the documents the LuckyOnes clause names: proof of address, utility bill and bank statement, and the clause refers to further documents it does not name.
Where it sits: LuckyOnes' verification page (pulled 2026-09-06).
Boho (documents pulled 2 September 2026):
To confirm your identity, we may request the following documents in Latin or Cyrillic script: - Government-issued photo ID (passport, driver's license) - Proof of address (utility bill, bank statement) - Proof of payment method (credit card front/back, e-wallet screenshot)
Among the documents the Boho clause names: photo ID, passport, driver's licence, proof of address, utility bill, bank statement, proof of payment method and credit card front/back.
Where it sits: Boho's general terms (pulled 2026-09-02).
RollXO (documents pulled 2 September 2026):
In order to be able to play for Bitcoins, player MUST provide the Casino with the proof that he/she is at least 18 years old or above (valid ID, Passport or Driving License or any other valid document).
Among the documents the RollXO clause names: passport and driver's licence, and the clause refers to further documents it does not name.
In case of necessity to verify Gambler's identity prior to processing payouts, the withdrawal can be hold up to 72 hours.
The RollXO terms put a verification hold of up to 72 hours to withdrawals, in the clause above.
Where they sit: RollXO's general terms (pulled 2026-09-02).
CrownSlots (documents pulled 6 September 2026):
Identification documents which must be submitted include: copy of a valid Passport, copy of other identification paper and a proof of address;
Among the documents the CrownSlots clause names: passport and proof of address, and the clause refers to further documents it does not name.
Where it sits: CrownSlots' verification page (pulled 2026-09-06).
Spinline (documents pulled 2 September 2026):
We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction. You agree to provide, in case We demand, your Identity Document (Passport, Driving Licence, Identity Card) and any Proof of Address you may provide (Utility Bill, Rental Agreement, etc.
Among the documents the Spinline clause names: identity document, passport, driver's licence, identity card, proof of address and utility bill, and the clause refers to further documents it does not name.
Where it sits: Spinline's general terms (pulled 2026-09-02).
Winz (documents pulled 3 September 2026):
To confirm your identity, we may request the following documents in Latin or Cyrillic script: Government-issued photo ID (passport, drivers license), Proof of address (utility bill, bank statement), Proof of payment method (credit card front/back, bank account statement, e-wallet screenshot).
Among the documents the Winz clause names: photo ID, passport, driver's licence, proof of address, utility bill, bank statement, proof of payment method and credit card front/back.
Where it sits: Winz's general terms (pulled 2026-09-03).
CrownPlay, Neon54 and StoneVegas (the same sentence in each; documents pulled 7 September 2026 and 6 October 2026):
We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction. You agree to provide, in case We demand, your Identity Document (Passport, Driving Licence, Identity Card) and any Proof of Address you may provide (Utility Bill, Bank Statement, Rental Agreement etc.
Among the documents the CrownPlay clause names: identity document, passport, driver's licence, identity card, proof of address, utility bill and bank statement, and the clause refers to further documents it does not name.
Where it sits: CrownPlay's general terms (pulled 2026-09-07).
What the documents may say elsewhere
A general verification clause can still ask for documents case by case; no list in the terms is not no verification.
Licence status in Australia
None of the sites behind this identity documents page names an Australian licence; each is an offshore operator as far as Australian law is concerned. The Interactive Gambling Act 2001 and the ACMA's powers under it are quoted on our law page. Amounts are quoted as each operator prints them; nothing is converted to A$.
Play safely
18+ only. Gambling Help Online 1800 858 858 - free, confidential, 24 hours a day, Australia. Self-exclusion register: BetStop.